Contacting Technical Support
To speak with a customer service representative you may call 815-675-7000 on Monday through Friday between 8:00 am and 4:30 pm CST.
For technical support, press 1
For all other inquiries, press 2
Looking for replacement parts for Malibu Lights?
Looking for replacement stakes, batteries, LEDs or other Malibu parts or accessories? Visit the Intermatic Replacement Parts page at: http://www.intermaticparts.com/
Frequently Asked Questions
Contacting Technical Support
To speak with a customer service representative you may call 815-675-7000 on Monday through Friday between 8:00 am and 4:30 pm CST.
For technical support, press 1
For all other inquiries, press 2
Looking for replacement parts for Malibu Lights?
Looking for replacement stakes, batteries, LEDs or other Malibu parts or accessories? Visit the Intermatic Replacement Parts page at: http://www.intermaticparts.com/
Sales receipt needed for warranty coverage
Do I need my sales receipt for warranty coverage?
A copy of the sales receipt is required on all warranty issues. Retain your receipt for the duration of the warranty period.
Damaged and/or missing parts from a newly purchased Malibu Kit
Parts are damaged and/or missing from my newly purchased Malibu Kit. What can I do?
Please fill out the form located on the packaging flap. Then call 1(800)492-2289 and leave a voice recorded message including all the information from the form.
Disadvantages of lower light output
Is lower light output considered a disadvantage?
The lights are usually not as bright as most other forms of outdoor landscape lighting. Some people feel that this is a disadvantage, however, others welcome the softer more subtle light output that these fixtures were specificall designed for.
Replacing the LED in your solar fixture
How often will I need to replace the LED in my solar fixture?
The LED's themselves are not replaceable, but their life expectancy would typically exceed 25 years based on running 10 hours every night.
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